OPTO International, Inc. Limited Product Warranty

This warranty applies only to original equipment specified by the client and supplied by OPTO International, Inc. and is available to the original buyer only.

This warranty covers the original buyer of the original equipment providing the equipment is used only as designed and intended for use in an interior retail environment. OPTO International, Inc. warrants its products to be free from defects in materials or workmanship (normal wear and tear excepted), for a period of (1) years from the date of purchase, except as provided below.

OPTO International, Inc. at its option will repair or replace with the same or a comparable product free of charge, any product, part or component which fails under normal use as a result of such defect.

This warranty does not apply to damage caused by fire, flood, accident, negligence, misuse, improper storage, exposure to outdoor weather conditions, improper cleaning or other circumstances not directly attributable to manufacturing defects.

This warranty does not apply to unapproved modifications to the product, attachments to the product that were not approved by OPTO International, Inc., products that were not installed, used or maintained in accordance with product instructions.

OPTO International, Inc. and the original buyer’s exclusive remedy under this warranty shall be limited to the repair or replacement at OPTO International, Inc’s sole discretion and cost, of products or components. In no event shall OPTO International, Inc., its affiliates, subsidiaries or parent companies be responsible for consequential, special, or incidental damages arising out of a claim of defective product even if OPTO International, Inc. has been advised of the possibility of such damages.

If any such problem occurs, the original buyer must immediately notify OPTO International, Inc. either by telephone at 847-541-OPTO, or by e-mail at sales@optosystem.com or in writing at:

OPTO International, Inc.
1325 N. Mittel Boulevard
Wood Dale, Illinois 60191

Any claim against this warranty must first receive authorization from OPTO International, Inc. No product will be accepted for return without prior approval from OPTO International, Inc.

With specific regard to painted surfaces, all such surfaces will have been applied in accordance with the powder paint manufacturer’s instructions. It should be noted that, where hard line merchandise is displayed, or metal hook garment hangers are used, painted surfaces will likely scratch and cannot therefore be covered under this warranty. This warranty applies only to the United States of America and Canada and is limited to the above. No other warranties, implied or inferred are applicable.

Maintenance requirements: The only maintenance of the OPTO store fixtures that may be required, is cleaning. Recommended cleaning would be to always use a soft cloth and a mild cleaning agent such as soap and water. Do not use abrasive cleaning agents or scouring pad because they would scratch the painted, acrylic or laminated surfaces.